Our ERP analysis begins with a thorough examination of your current systems. This assessment identifies any gaps between your existing tools and the capabilities of a new ERP system.
ERP and CRM
End to End ERP Solutions Right from the Start
Highly Qualified Staff
At DSS we believe that the best way to produce excellence is to start right from the core, which is staffing. We hire only highly qualified and certified consultants incorporating both excellent academic achievements and superior skills at teamwork and advising. These experts are involved in your project at every stage to provide strategic guidance for maximum user interaction and the most effective ROI.
Pre-Sales Engagement
Implementation of our solution is initiated prior to reaching the ‘world facing’ stage of the contractor’s sales cycle. We think it is critical for sales to transition to implementation without information loss keeping all the information acquired during the scoping and discovery phases. Order execution is a stage where you get acquainted with critical team members in terms of gaining preliminary crucial project-related knowledge about the environment, aims, and needs. They also participate in the provision of expertise within their industry to contribute to the formation of strategic goals.
Streamlining Processes for Optimal Efficiency
Structured Methodology
Throughout the sales journey, we present you with an overview of the Sales Enablement Framework, including, Mobilization, Analysis, Design, Development, Deployment, Optimization, and Training. Framework components such as Testing and Data Migration are crucial to this approach. At DSS, we give priority to the Microsoft Sure Step methodology for the implementation of ERP and CRM which are strict and considerate. We pay extra attention to details and effectively engage a team of individuals we work with and this has greatly reduced cases of having to issue change orders.
Start to Finish
Active Collaboration
Once the initiation is done, our teams are ready to start with workshopping, drafting detailed designs and drafting technical specifications. It would be beneficial if your team members stay committed to the project from its beginning to the end and that the sponsorship committee remains active for the team’s support during the project implementation.
Change Management and Governance
When it comes to our implementation plan, change management is another significant factor, which discusses problems related to ERP and CRM in the user’s community. Here, we reaffirm close working relationship with you throughout the change process to come up with a unique change management plan.
Weekly governance meetings are an essential part of our approach, structuring meetings to confirm comprehensibility and set milestones for completion on deliverables.
Streamlined Support for Seamless Transition
Managed Services
In the latter stages of implementation, once we get closer to the go-live phase and the completion of training activities, we move to managed services. With proper consultation to understand your team’s needs, we create a strategy that helps you. Managed services usually provide the customer with an affiliate account manager who understands the customer’s needs and capabilities.
